The site ships orders received from abroad through one of the two companies
DHL or TNT 
The shipping + processing time is 7-12 working days.

The shipping price is calculated fixed for the order and not for the piece for any country in the world, regardless of the size and weight of the order
Shipping price is $21 flat rate per order.

There is also  Sometimes customs and taxes on orders imported from outside the country
The site is not responsible for any tax or customs fees imposed in this regard, and it is necessary to note that you are aware of this.

Clothes customs in Egypt
The Egyptian Tax Authority imposes a tax on clothes imported from abroad, with the aim of protecting the local industry. The customs duties on clothes in Egypt are 40% plus 14% value added.
It must be paid before receiving the product

The customer shall initially bear the value of the product in addition to the above-mentioned shipping value in Egyptian pounds
Payment must be made in advance to import the required products
Through Vodafone Cash or Orange Cash and others to a number
01221113161
Return and exchange policy
If you wish to exchange or return products, please consider the following:
First, in the event that the reason for the replacement or return is due to an error in the product or the receipt of a damaged product:
Illustrative pictures are taken clearly showing the status of the products and sent via e-mail to anna.store.eg@gmail.com as part of a return or exchange request, with the reasons for that, so that the specialized team can evaluate the request and respond to you accordingly with approval in the event that the request fulfills the conditions of replacement or return and is done in accordance with So start following the product return mechanism.
In this case, the site who bears the shipping costs to return the product after the approval of the competent team for the return request.

Second, if there is no reason to replace or return:
An email with a request for replacement or return will be sent via e-mail to anna.store.eg@gmail.com 
According to it, the specialized team will verify the possibility of returning the product according to the nature of the product and the supplier’s acceptance of the return, and you will be answered accordingly.
In this case, the customer bears the shipping costs to return the product after the approval of the competent team to request the return so that the costs are deducted from the value of the product to be returned, or he charges his balance in the wallet with an amount that covers those costs. By charging his balance in the wallet in an amount that covers those costs.